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Purchasing Conditions

The following document aims to regulate the GENERAL PURCHASING CONDITIONS for the online purchase of services provided by NAVIERA SANTA EULALIA S.L. (hereinafter, "Santa Eulalia Ferry"), holder of CIF (Spanish tax identification code) B57936064, and with registered office in C/ San Jaime 38, Bajos, 2, 07840, in Santa Eulalia del Río. The terms “You” and “User” make reference to any person who, for any given reason, may access www.santaeulaliaferry.com (hereinafter, the Website) or who may use the services provided in said portal.

The use or application of said services shall imply full and unconditional acceptance, as well as validity, of each individual General Contracting Condition, as set in the updated version of said General Conditions. As a Customer, upon contracting Santa Eulalia Ferry’s service, you confirm to be of legal age and to have sufficient legal capacity to be bound to the General Contracting Conditions.

Santa Eulalia Ferry states that the procedures attached to the acquirement of its services are those detailed in the following General Contracting Conditions, as you have stated to have read and accepted, in their obligatory nature required to contract the services provided by the Website.
Online Sale Service

The online sales service aims to sell, by means of this Website, passenger tickets for transportation by sea, as described among the services provided by Santa Eulalia Ferry as its business activity. The use or application of said services shall imply full and unconditional acceptance, as well as validity, of each individual General Contracting Condition, as set in the updated version of said General Conditions.

Contracting Procedure

When using the service, users shall receive a confirmation e-mail with the corresponding ticket reference number. Said e-mail is a receipt for the reservation and serves as confirmation of authorization.
Insurance and Cancellation Policy

Upon the delivery of the purchase confirmation, the amount for the total services purchased shall be automatically charged to your credit card by means of a secure payment gateway of a banking entity chosen by Santa Eulalia Ferry. Mentioned amount shall be detailed in the purchase confirmation.

Prices

The prices stated under the web page include VAT and any other taxes attached to the services provided.

Use of Services
The user agrees to make use of the services in compliance with the Law, ethics, good conduct and public order, as provided in the following General Contracting Conditions.
System Variability
In order to offer greater flexibility and advantages to the user, Santa Eulalia Ferry may, unilaterally and at any given time without the need for prior notification, modify the services provided or the operational, technical and use of service conditions, by publishing such modifications on this web page, for them to be made known and newly accepted by Customers. Additionally, users may, in aims to improve the service and set an ideal level of quality, coinciding with Santa Eulalia Ferry’s primary goal, make suggestions for changes they may deem to be useful, by contacting the personnel responsible for the website at info@santaeulaliaferry.com.

User’s Personal Data Protection with Santa Eulalia Ferry

In compliance with the provisions of article 5 of the Spanish Organic Law 15/1999 of December 13th on Personal Data Protection (hereinafter, “LOPD” for its abbreviation in Spanish), Santa Eulalia Ferry states that all personal data provided under any electronically completed form of our Website, as well as any data Santa Eulalia Ferry may have access to as a result of navigation, search, request or contracting of any service or product, or any other transaction or operation done under the Santa Eulalia Ferry Website, shall be included in a file held by Santa Eulalia Ferry. The latter may, in their registered office (in C/San Jaime 38, Bajos, 2, 07840, Santa Eulalia del Río), exercise the right of access, rectification, cancellation and opposition to handling of personal data, as per the terms and conditions provided under the LOPD. In general terms, all personal data provided shall be used to answer to data request and to notify of new activities, products and services provided by Santa Eulalia Ferry. Should any third party personal data be provided, you state to have, as provided in article 5.4 of the LOPD, previously notified mentioned third party of the content, source and existence of the data provided, as well as the object of the file containing the corresponding data, the recipients of said information, the right to access, rectify, cancel or oppose, as well as the identification data of Santa Eulalia Ferry, under the terms and conditions established herein.

Santa Eulalia Ferry agrees to handle such personal data under full confidentiality, applying such information exclusively for the above mentioned purposes. Santa Eulalia Ferry notifies all users that it applies the necessary technical and organizational safety measures to guarantee the safety of such personal data and to avoid its modification, loss, handling and/or unauthorized access, bearing in mind the technical state, the nature of the stored data and the possible risks, whether by human actions or physical or natural means. The above is in compliance with the provisions in article 9 of the LOPD and with the Spanish Royal Decree 994/1999 of June 11th that authorized the Regulations on safety measures for automated files containing personal data.

Right of Modification of the General Contracting Terms and/or Conditions

Santa Eulalia Ferry reserves the right to unilaterally and at any given time without the need for prior notification, modify any of terms provided in the following General Contracting Conditions, as deemed appropriate, notifying users of such modifications on this web page, for them to be made known and newly accepted by Customers.

The user acknowledges that the use of online purchasing services implies full and unconditional acceptance of each individual clause included in the Use Regulations for the corresponding Website, as per the version published by Santa Eulalia Ferry, upon the user’s contracting of the service.  Said regulations are supplementary to the following General Conditions in the terms that are not contrary to the latter. Thus, the user must bear in mind the importance of reading such regulations on the site before accessing or using said services.

 

Applicable Law and Jurisdiction

The following conditions shall be governed by Spanish legislation, which shall also be applicable in all condition provisions relative to their interpretation, validity and performance. Santa Eulalia Ferry and the User shall submit, expressly waivering any other jurisdiction, to the Courts and Tribunals of Ibiza for any disputes arising from the provision of the services mentioned in the following General Conditions. Should the User have a foreign address, Santa Eulalia Ferry and the User shall submit, expressly waivering any other jurisdiction, to the Courts and Tribunals of the city of Ibiza (Spain).