Cancellations or Modifications of a reservation can be requested through the form available in the section [My Reservation](/ mireserva), by sending an email to firstname.lastname@example.org or by calling +34 664723802
After confirming your reservation, it can be canceled up to 24 hours before the departure date, and the passenger will be able to obtain a refund of the ticket amount from the company according to the following conditions:
The passenger may modify the details of the reservation up to 24 hours before the ship's departure, always subject to availability, paying the difference in fare, if any, and the processing costs, according to the following conditions:
If Naviera Santa Eulalia S.L. consider that the reservation has been made fraudulently, it could automatically cancel said reservation.
The non-presentation by the passenger without prior notice on the day of the trip will be treated as a cancellation, and no amount will be reimbursed to the final consumer.