Frequent questions


It is advisable due to the strong demand in the summer months, however, you can also obtain tickets at the Santa Eulalia, Cala Llonga, and Es Canar ticket offices, or on board the ship at the rest of the ports of call.

Es posible cancelar hasta 24 horas antes cancellation policy

No. With your online purchase you will receive mobile and printing boarding passes, and you can use either of the two formats.

Yes, and at no extra cost. However, we reserve the right to limit the total number of bicycles depending on the number of passengers on board.

Children under 4 years of age travel free of charge. A reduced fare of 50% applies for children aged between 4 and 11 years.

Yes, and at no extra cost, provided the animal meets the hygiene and health & safety conditions and it has the requisite documentation in accordance with the law currently in force.

No, only bicycles allowed.

Yes, island residents have 75% on the excursion to Formentera, and the journeys within the island of Ibiza reduced to € 3 per journey. To enjoy these discounts it is essential to present the residence certificate issued by the town hall accompanied by a valid identity document at the time of boarding.